Service is Profit

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Dear friends,


Last night, I was with my girlfriend and family, we were out for supper. 

We arrived in an outlet. We sat and looking at the photo menu lighted signboard to choose our food and drinks. Each of us have decided what we wanted.

Tonight is not so crowded, and I think we will get our meal in a short time. Usually, this place is quite pack, like most of their other outlets elsewhere. 

We look around for the outlet staff to serve us. I waved my hand to one of them to ask them for orders. He uses a silent face gestures to show me that someone else will come to attend us. I guess they have arrange specific staff to do a specific task, so we waited.

After awhile, seems like they are busy with their own things, and I felt that we had been ignored by them or we are not welcome to dine in this outlet, or so called chained restaurant, we decided to leave.

We were frustrated and left for another place for supper. If you look at this situation, we are not in the losing side, they are. The restaurant lost our business. Will you recommend your friends to eat in this restaurant? 

We ended up in another place to fill our stomach. The food was yummy and the service was good.

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Authored by kevinn on 10th March 2012

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