I stopped my colleague who was wearing this, and took a picture of it.
First Phrase : You are quite good in term of customer service. You pleased somebody today.
Second Phrase : Oh… That's too bad!!!
Third Phase : What? @#!*% . . . Then when?
Customer Service is a very wide topic of discussion.
It has been implemented and practice a very long time ago and it has come into picture again today in this very competitive market in whatever area of business.
The most important, yet never been practice words in our everyday conversation is disappearing. Words such as "Thank you", "Please", "I am Sorry", "Excuse me".
The bottom line is, if you provide a good service to your customers, they will keep coming back to you. They may recommend more friends to you. What you do is to make them happy. A happy customer will bring you another customer.
You and anyone who are in MLM business or any sort of marketing, should get themselves ready with their tools to do a business presentation to their prospects. This is the most important thing in making that deal or closing a sale, the tools.
The first impression is always the image that you show to your new prospect. Punctuality is one of the most important criteria. Please be there on time, and if you are staying far, you should leave your house early to reach your destination on time to see your prospect. Be clear by being transparent about the purpose of the appointment.
If you were invited by your friend for a drink out of a sudden, there is something he/she wanted to show you. No matter what it may be, some people just don't want to reveal what MLM company they are representing.
Recently, my friend tried to make an appointment with me for his business presentation. He won't tell me what company and what kind of product/services he is dealing with. He insisted me to meet at a certain place and then go to their office. He said " he wanted to show me the office ". I tried to negotiate with him to meet somewhere nearer and more convenient for me because I 'm bringing a friend along with me for that appointment.
When one feel uneasy about the appointment arrangement, one may not go for it.
I sat on the table with a newspaper lying on it after ordering my breakfast.
The heading "RM31 Million Return" on the front page of the newspapers caught my attention!
Investors of the Get Rich Quick Scheme Swisscash who lost their investment will get some of their money. Security Commission (SC) managed to solve the scam involving RM31 Million and those who entitled for the returns will have to fulfill certain conditions including the proof as a principal investor and not involving any recruitment of other investors.
There are about 3,000 investors lodged reports and claimed their lost is because of their involvement in the internet investment scheme.
About 80% of the victims are male professionals.
Swisscash Internet Investment scheme was banned by the government and its website was closed in 2007.
In 2006, you can see many people in the coffee shops with notebooks explaining to their friends about doing some investment through the internet. We could name it as an Internet Investment with very high returns.
People are looking for fast returns and without a doubt many turn to this kind of investment promising daily interest. Moreover with the help of so called "investment agents", mostly comes from MLM background, the news spread even faster. The daily interest depends on the amount invested. The bigger amount you invest, the higher percentage of returns.
The above print out shows the statement and as you can see, the "Earning" is the daily interest of 1% paid from Monday to Friday, No interest for Saturdays and Sundays.
There are also commission paid for every investor you refer to join this program. This is where the MLM people comes into picture.
The websites providing this HYIP (High Yield Investment Program) is called piclub.us and forexcapital.us to name some. There are many others appearing like mushrooms out of nowhere. Internet Investment was extremely a hot topic and this phenomenon disturbed the growth of many MLM companies.
Today, the government has put a stop to this schemes.
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